Shipping policy

Shipping Policy

1. Processing Time:

  • All orders are processed within 7 business days (excluding weekends and holidays) after receiving full payment. You will receive a notification once your order has been shipped.

2. Shipping Rates:

  • Shipping charges for your order will be calculated and displayed at checkout. We offer a variety of shipping options to choose from.

3. Shipping Destinations:

  • We currently ship to Australia and New Zealand. If you are located outside of these areas, please contact us before placing an order to discuss shipping options.

4. Estimated Delivery Times:

  • Estimated delivery times vary depending on the shipping method chosen and the destination. Please refer to the shipping options at checkout for estimated delivery timeframes.

5. Shipping Carriers:

  • We use AUS POST for all domestic and international shipments.

6. Tracking Information:

  • Tracking information will be provided once your order has been shipped. Please allow up to 48 hours for the tracking details to update.

7. Lost or Damaged Items:

  • If somehow items are lost or damage please contact us at creasd.activewear@outlook.com

8. Returns and Exchanges:

  • contact us at creasd.activewear@outlook.com for any return enquiries. 

9. Change of Shipping Address:

  • If you need to change the shipping address after your order has been placed, please contact us as soon as possible. We will do our best to accommodate your request.

10. Order Tracking:

  • You can track your order using the provided tracking number on our website or through the respective shipping carrier's website.

11. Contact Us:

  • If you have any questions or concerns about our shipping policy, please contact us at creasd.activewear@outlook.com or contact form link].